Reservations can come to Bentral reservation system in different ways - inserted directly from your Bentral Dashboard, via widgets you put on your own website or made on other selling channel - provider and transfered to Bentral through XML or iCal connection (channel manager).
|Confirmed||All inserted reservations with status Confirmed are marked orange on your Availability calendar on Dashboard.|
|Pending||Pending reservations are still visible on calendar similar to confirmed, but marked yellow.|
Paid (1st part)
|Same as Pending reservations are marked yellow on Calendar also paid, partialy paid and reservations in paying process.|
|Canceled, deleted and all other reservations where guests are not coming, are not visible on Availability calendar.|
New reservation can be created from Dashboard by clicking on New reservation button below Calendar of occupancy or from Reservations page.
When inserting new reservation you need to define:
Data we recommend to add: 1
1 We recommend to add additional guest details because it'll help you later to recognise the guest, maybe you'll need his/her number etc. You'll be able to access these data any time.
2 By entering guest's e-mail you will be able to contact guest instantly without looking for his/her details.
In addition, the system (if you set so) will automatically send thank you message after the stay.
Back: iCal calendars (Airbnb, HomeAway, Tripadvisor) Next: Calendar of occupancy